Submit a Support Case

If you can't find a solution to your technical issue in our Knowledge Base and your software version is supported (versions 12 and 11 are supported) you can submit a Case. If you're running an older version of Maximizer, please contact our sales department.

Submit a Case:
To ensure a quick and accurate response, please fill this form with all the details requested.

Company Name*
Name*
FirstLast
Email*
* Please list exact PSN. (Go to your Maximizer Software > select Help > About)
Product Serial Number*
Issue Details
Problem Summary*
Case Number (if any)
Steps to Recreate Problem*
Actions Tried to Resolve Problem*
Upload File
Include any asssociated files or screen captures? Compress/ZIP into a single file if sending multiple files.
Versions and Environment
* Please list exact version numbers. (Go to your Maximizer Software > select Help > About))
Maximizer Version*
Maximizer Edition*
Access Method
Features in Use
- MaxExchange
- MaxMobile
- MaxSync for MS Exchange
- Unified Windows Login
Windows Version*
- Windows Version 64 bit
SQL Server Version
IIS Version
PDA Type
Model
PDA OS Version

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Submit a Support Case

Submit a Support Case

Issue Details

Versions and Environment