Maximizer CRM 10 Editions	Read Datasheet Anywhere Access Sales Marketing Customer Service    & Support General Productivity    Features Business Intelligence Workflow Automation eCommerce Architecture, Security    Administration Microsoft Technology    Support & Integration What's New in Maximizer CRM 10! Next Steps: White Papers View CRM Demo More Information: Training Guides Customer Success Stories Contact Us 1800-800-610
The Right Edition for Your Business
Maximizer CRM 10 adapts to the way you work, and grows and your business grows. Choose from Group, Professional and Enterprise Edition, as well as several add-on modules and options to deploy the solution that matches your business needs. Check the comparison chart below to select the right one for your team. User Features Maximizer CRM 10 Contact Manager 10 Enterprise Edition Professional Edition Group Edition Entrepreneur Edition Advanced CRM for medium-sized businesses Full-featured CRM for small and medium businesses Full-featured CRM for small businesses Contact manager for entrepreneurs Minimum # of Users 10 5 1 1 Maximum # of Users Unlimited Unlimited 15 10 Maintenance Program Required Required Optional Optional Technical Support Priority support included Priority support included Optional Service Optional Service Database SQL Server SQL Server SQL Express SQL Express TOP   Enterprise Edition Professional Edition Group Edition Contact Management Anywhere Access BlackBerry Access (MaxMobile) (add-on) (add-on) (add-on) Windows Mobile Access (MaxMobile) (add-on) (add-on) (add-on) (add-on) Windows Desktop Access Web Access Wireless Web Access /td> Remote synchronization Palm device synchronization TOP   Enterprise Edition Professional Edition Group Edition Contact Management Sales Account management Territory management Opportunity management Advanced Advanced Advanced Basic Sales process methodology Sales Action Plans On-demand sales coachingxi (add-on) (add-on) (add-on) Quote & order management Partner Relationship Management (add-on) (add-on) (add-on) Lead management and routing Real-time alerts (out-of-the-box)** (included) (add-on) (add-on) TOP   Enterprise Edition Professional Edition Group Edition Contact Management Marketing List management Campaign management Automated email campaigns Do-not-solicit enforced by system Automated fax and print campaigns Campaign ROI calculator & response metrics Automatic campaign subscriber removal** Real-time alerts (out-of-the-box)** (included) (add-on) (add-on) Lead capture from website TOP   Enterprise Edition Professional Edition Group Edition Contact Management Customer Service & Support Case creation based on incoming email Case management (routing, queuing) Case resolution Knowledge Base (add-on) (add-on) Real-time alerts (out-of-the-box)**i (included) (add-on) (add-on) Customer self-service* (add-on) (add-on) (add-on) TOP   Enterprise Edition Professional Edition Group Edition Contact Management General Productivity Features My Work Day (customizable home page) Advanced Advanced Advanced Basic Email, tasks, calendar integration with Outlook Email, tasks, calendar integration with Exchange Server (add-on) (add-on) (add-on) Maximizer toolbar in Outlook Business calendar Task management Account notes Account documents Company-wide document sharing Letters, faxes with merge fields User configuration of views Industry Packs for High-Tech, Legal, Financial, Real Estate Accounting Link for Dynamics GP (formerly Great Plains ) (add-on) (add-on) (add-on) Accounting Link for QuickBooks (add-on) (add-on) (add-on) (add-on) CTI (Computer Telephony) integration TOP   Enterprise Edition Professional Edition Group Edition Contact Management Business Intelligence: Reporting & Dashboards Executive Dashboard with Key Performance Indicators Out-of the box, pre-formatted reports (Maximizer, Crystal, Microsoft SRS) Maximizer & Crystal Reports only Maximizer & Crystal Reports only Web Reporting Support for Crystal Reports Support for Crystal Reports Server Support for Microsoft SQL Reporting Services (SRS)> Support for Radius90 Support for analytics TOP   Enterprise Edition Professional Edition Group Edition Contact Management Workflow Automation Business activity monitoring & alerting ** KnowledgeSync Lite included Out-of-the-box queries and events to monitor business Over 40 included With add-on With add-on Business process automation** (add-on) (add-on) (add-on) Automatic report distribution** (add-on) (add-on) (add-on) Email monitoring and response** (add-on) (add-on) (add-on) TOP   Enterprise Edition Professional Edition Group Edition Contact Management eCommerce, Order Management Quote management Order management Customer online order tracking eCommerce site creation Credit card processing Product catalog TOP   Enterprise Edition Professional Edition Group Edition Contact Management Architecture, Security & Administration Web services data layer through interface customization utility Customization Suite (add-on) (add-on) (add-on) Integration with Accounting API (add-on) (add-on) (add-on) Field-level security Role-based security groups Administrator-controlled Live Update 128-bit cipher public key encryption Administration reports Record global editing Windows Authentication Single Sign-on Built for .NET framework TOP   Enterprise Edition Professional Edition Group Edition Contact Management Microsoft® Technology Support & Integration Works with Exchange Server (add-on) (add-on) (add-on) Works with Outlook Works with Excel, Word, and FrontPage Web Access with Internet Explorer (option) (option) (option) Accounting Link for Dynamics GP (add-on) (add-on) (add-on) CRM Vista Gadgets Integrates with Virtual Earth™ Features indicated with ** require Workflow Automation powered by KnowledgeSync; add-on license fee applies; Enterprise Edition includes KnowledgeSync Lite. Real-time alerts with Enterprise Edition include no territory assigned; leads created with no follow-up task; opportunities with >75% probability due to close this week; opportunities lost, abandoned or suspended without reason; quotes with over $1000 expires in 5 days; orders over 5 days old that are still not shipped; order for over $1000 cancelled; campaigns with >$50000 worth of opportunities associated in last 5 days; campaigns with < X opportunities associated in last Y days; cases resolved today; automatically create case based on email; > 25 cases open priority "High"; Knowledge Base articles older than 7 days with status "Draft"; draft Knowledge Base Article used as resolution to a customer service case. Features indicated with ** require Workflow Automation powered by KnowledgeSync; add-on license fee applies; Enterprise Edition includes KnowledgeSync Lite. Contact us at 1800-800-610 or e-mail us to request further information or a demonstration.
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